Privacy Policy

At TeamTask, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Register for an account (name, email address, company name)
Create projects, tasks, or other content
Upload files or documents
Communicate with our support team
Participate in surveys or provide feedback

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies
Log data and error reports

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to TeamTask (e.g., Google Drive, Slack) in accordance with their authorization procedures.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and security threats
Personalize your experience
Send you marketing communications (with your consent)
Comply with legal obligations

3. Data Sharing and Disclosure

3.1 Within Your Organization

Your data is shared with members of your organization according to the permissions you set.

3.2 Service Providers

We share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Extensions, Integrations, and API

If you use a TeamTask browser extension, add-on, or other integration that connects to TeamTask, the following applies. This section is intended for store listings and developer dashboards that require a Privacy Policy URL.

4.1 Data We Collect

When you use our extension or integration, we collect only what is necessary to provide the service, including:

Your email address (when you sign in)
An authentication token (to keep you signed in and to authorize requests)
Data you choose to send (e.g. task titles, links) when you create tasks or save links from the extension

4.2 How We Use This Data

We use the data solely to:

Authenticate you and link actions to your TeamTask account
Create tasks, links, or other content in your TeamTask workspace when you use the extension
Operate and improve our service

4.3 Where Data Is Sent

Data is sent only to TeamTask. All data from the extension or integration is sent to our own API at teamtask.co (and our app backend). We do not send your data to third parties for advertising or tracking. No data is shared with third parties except our own backend services necessary to run TeamTask.

4.4 How You Can Delete Your Data

You can stop collection and remove or limit your data in these ways:

Uninstall the extension or add-on from your browser; this stops the extension from collecting or sending new data.
Revoke your session in the TeamTask app (e.g. sign out or revoke the extension’s access in your account/settings). This stops the extension from acting on your account.
Delete your account or request data deletion (see Section 6, Your Rights); we will delete your data as described in our Data Retention section.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

SSL/TLS encryption for data in transit
Encryption for data at rest
Regular security audits and penetration testing
Access controls and authentication requirements
Regular backups and disaster recovery procedures
Employee training on data protection

Note: While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain security and prevent fraud

When you delete your account, we will delete your data within 30 days, except where we are required by law to retain it longer.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Deletion: Request deletion of your data ("right to be forgotten")
Portability: Receive your data in a structured, commonly used format
Restriction: Request restriction of processing your data
Object: Object to processing of your data for certain purposes
Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@teamtask.co.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Types of cookies we use:

Essential Cookies: Required for the service to function
Performance Cookies: Help us understand how you use our service
Functional Cookies: Remember your preferences
Marketing Cookies: Track your visits and interactions for advertising

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide more prominent notice (such as email notification).

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@teamtask.co
Mail: TeamTask Inc., 123 Business Street, San Francisco, CA 94105, USA
Data Protection Officer: dpo@teamtask.co